Frequently Asked Questions

Got a question? You'll probably find the answer below. If not, our team is happy to help — just reach out on our Contact page.

🌱 About BotaniBright™

What is BotaniBright™?

BotaniBright™ is a compact smart indoor garden. It grows herbs and greens without soil, using water, plant food and a built-in full-spectrum LED grow light. It sits on your kitchen counter, desk or shelf and handles the light for you automatically.

What can I grow?

Herbs like basil, mint, parsley, thyme, cilantro and rosemary grow best. Lettuce, arugula, spinach and other salad greens also do well. Adventurous growers can try cherry tomatoes, strawberries or small flowers.

How many plants can I grow at once?

BotaniBright™ has 4 pods, so you can grow up to 4 plants at a time — mix and match whatever you like.

Are seeds included?

No — seeds aren't included, so you can grow exactly what you love. Any standard herb or vegetable seeds from a garden center or grocery store will work.

What's in the box?
  • BotaniBright™ 4-pod base with 1 L (34 oz) water tank
  • 360° rotating full-spectrum LED grow light with telescoping pole
  • 4 planting baskets and grow sponges
  • Germination dome
  • 2 plant food nutrient solutions (A & B)
  • USB power cable
  • Quick start guide
Which colors are available?

BotaniBright™ comes in Black and White.

đź’ˇ Using your garden

I've never kept a plant alive. Will this work for me?

Yes — that's exactly who it's made for. The grow light and timer handle the light, and the included plant food handles the nutrients. Your only job is to top up the water when the level window shows it's low.

How do I set it up?
  • Fill: add water to the tank with the included A & B plant food.
  • Plant: pop your seeds into the grow sponges and baskets, then cover them with the germination dome.
  • Press go: plug it in, tap the button, set the light height, and watch the first sprouts appear.

Setup takes about 5 minutes.

Do I have to turn the light on and off?

No. The built-in timer runs a 14-hour on / 10-hour off light cycle automatically, every day. You can also set your own custom cycle.

Do I need a sunny spot?

No. The LED grow light replaces sunlight, so BotaniBright™ works anywhere with a power source — even in a dim apartment or in the middle of winter.

How often do I need to add water?

It depends on how big your plants are and how warm your home is. The clear water window is marked 0.5 L, 0.75 L and MAX, so a quick glance tells you when to top up.

How do I power it?

BotaniBright™ runs on 5 V / 10 W USB power. Plug it into any USB wall adapter, laptop port or power bank.

What happens when the plant food runs out?

You'll need to buy more hydroponic nutrient solution. Any standard two-part (A & B) hydroponic plant food will work.

How tall can my plants grow?

The telescoping light pole extends up to 12.8 in (32.5 cm), so you can raise the light as your plants grow.

📦 Orders & shipping

How much does shipping cost?

Shipping is free on all US orders.

How long will my order take to arrive?

Orders are processed within 1–3 business days. Delivery then takes about 7–10 business days. Times can vary during busy periods or due to carrier delays.

Will I get a tracking number?

Yes. As soon as your order ships, we'll email you a tracking number so you can follow your package.

Can I change or cancel my order?

Contact us as soon as possible through our Contact page. If your order hasn't shipped yet, we'll do our best to update or cancel it.

Is checkout secure?

Yes. Checkout is powered by Shopify and protected with SSL encryption. We never see or store your full card details.

↩️ Returns & guarantee

What is your 30-day money-back guarantee?

If you're not completely satisfied, you can request a return within 30 days of receiving your order. Items must be unused and in their original packaging, with proof of purchase. Once we receive and inspect your return, we'll refund you to your original payment method. See our Refund Policy for full details.

How do I start a return?

Reach out through our Contact page with your order number and the reason for your return, and we'll send you return instructions.

Who pays for return shipping?

Return shipping is paid by the customer, unless your item arrived damaged or defective.

My BotaniBright™ arrived damaged or isn't working. What should I do?

We're sorry! Contact us right away with your order number and a few photos, and we'll send a replacement or refund at no extra cost to you.

How long do refunds take?

Once your return is approved, please allow 5–7 business days for the refund to appear in your account.

Still have a question?

We're here to help. Visit our Contact page and we'll get back to you as soon as we can.